Support ArticlesRicoh

Wet capping is a process used in the maintenance of inkjet printers, including the Ricoh ri1000/2000, to prevent the printhead from drying out. The process involves applying a light coating of solution to a lint-free wipe and placing it over the printhead to keep it moist. In this blog post,...

Congratulations on the purchase of your brand new Ri1000! In order to move forward, you must solidify a date and time to link up with a GPI Support technician for your remote install.  PLEASE DO NOT ATTEMPT INSTALLING YOUR PRINTER WITHOUT A GPI TECHNICIAN AS THIS WILL VOID YOUR WARRANTY Please read through the...

Sometimes in shipping or in regular use your belt that controls the platen movement might loosen up which creates ghosting or blurred vision prints like the one below. To tighten the belt you need to get to the left side of the printer on the power plug side. Take out...

Maintenance Guide for Ricoh Ri100 Read this manual carefully before you use the product and keep it handy for future reference. For safe and correct use, be sure to read Safety Information before using the machine.    Contents:  2. Notice 3. Maintenance Kit 4 Cleaning the Maintenance Unit 7. Cleaning...

Preparation: Loading the fabric in the tray:   For details, refer to User's Guide provided with the printer Ri 100.  You can shorten the processing time by putting a garment in the tray while preheating the finisher.  Press the [Power] key to turn on the power... Make sure the mode switching...

QUICK GUIDE This guide describes the basic printing procedures using the printer and this machine.  In the next pages, the procedures for each step and particular cautions are explained.  For safe and correct use, be sure to read Safety Information before using the machine.    Guide to components of the...

Image Problems Basic Check Points and Specifications Work Environment: Is there a problem at the printer location? Make sure that the printer is level. Place the printer in a location where it will not be subject to shaking or excessive force. Make sure the temperature and humidity are within the...

In this video, you will learn how to clean and maintain the Ricoh Ri100 garment printer and keep it running print after print.    Purchase a Ricoh Ri100 DTG Printer

In this video, you will learn how to check and clean the nozzles on the Ricoh Ri100 garment printer    Purchase a Ricoh Ri100 DTG Printer  

In this video, you will learn how to load the printed shirt into the dryer on the Ricoh Ri100 garment printer and finish up your printed design.    Purchase a Ricoh Ri100 DTG Printer    

In this video, you will learn how to load a design into the Ricoh Ri100 garment printer and start printing. Use either the included software or download the iPad app. it's so easy.     Purchase a Ricoh Ri100 DTG Printer  

In this video, you will learn how to smooth the wrinkles and flatten the fibers after hooping a shirt in the cassette and into the Ricoh Ri100 garment printer. Having the best surface ensures the best print.   Purchase a Ricoh Ri100 DTG Printer

In this video, you will learn how to load the T-shirt Cassette into the Ricoh Ri100 garment printer. The cassette takes the place of a standard platen on other garment printers.   Purchase a Ricoh Ri100 DTG Printer