Support Articles

Daily Power Up - Pre Printing Procedure Shake all ink cartridges 30-60 seconds, then replace. Turn the printer on. Clear the NON GENUINE message and allow the machine to finish initializing. The display will read READY when complete. Press the flashing green button to finalize initialization. Command the printer to perform a Normal...

Plug the provided power cord to the wall outlet. This is located on the back right sided of the printer.  You will also need to plug in a USB cable from the Printer to your PC.  

1. Remove the ink cartridges from the containers and shake each ink cartridge for 30-60 seconds. 2. Make sure the blue ink system delivery levers (shown below) are in the up position (if they are down the ink cartridge will not go all the way in the bay). 3. Insert...

You will need to level the printer using the four leveling feet on the bottom of the machine. The following tools are needed to level the printer Adjustable (Crescent) Wrench 9" or 12" level Place the level on the front machine base cover to check if the machine is level...

Unpacking Your MelcoJet G2 may have been delivered to you on a pallet, if so, you will need to first remove the printer from the pallet which may require removing bolts that clamp it down. Also, if the printer is still boxed, you will need to remove the printer from...

The MelcoJet G2 uses Piezoelectric technology in the print head, which in simplest terms, are little vibrating crystals.  These vibrating crystals are what allow ink to travel from the printhead to the printing surface, so, outside vibrations of the printer can impact print quality.  In order to ensure the best...

Overview and Specifications Printing Method Direct to Garment Inkjet Printing Nozzle Configuration 180 nozzles x 8 Printing dimensions Max 16.5" x 23.6" (420mm x 500mm) Standard platen 13" x 20" (33cm x 50cm) Dimensions 33.5" x 51.2"x17.7" (W x L x H) (850mm x1300mm x 450mm) Weight 176lb (80Kg) Printing...

  TECH TIP: Check your encoder wheel pulley tension. A loose pulley belt can easily cause the sensitive, high speed encoder wheel to skip steps during certain print resolutions, which will result in error 0xF3 on the Epson module.   1. Remove the side cover panel, on the side of...

View/Download iColor 600 User Manual View/Download iColor 600 Quick Start Guide    

View/Download iColor 550 User Manual View/Download iColor 550 Quick Start Guide    

View/Download iColor 500 User Manual View/Download iColor 500 Quick Start Guide    

  Please carry out the following instructions if you receive one of the following error codes:Toner Sensor Error, Color: Yellow Toner Sensor Error, Color: Magenta Toner Sensor Error, Color: Cyan Toner Sensor Error, Color: Black The printer contains slots for four image drums; Cyan, Magenta, Yellow, and Black, or Cyan,...

iColor® transfer papers come in a variety of sizes, so it is recommended that you set the MPT tray to the size of the paper that you most commonly use. If the multipurpose tray identifies a paper that is not within its set parameters, the iColor® printer will prompt you...

Keeping your iColor clean and free from toner is one of the minor maintenance procedures you need to do to keep your white toner printer healthy.

The FOREVER TransferRIP Software provides the tools for optimising images in preparation for the digital heat transfer process. This 7-part tutorial contains everything you need to know to get started. Part 1 & 2: Intro, Setup, and Overview Learn about the TransferRIP software for iColor Transfer Printers. These videos will...

Learn how to change the damper with fitting on the MOD1 Garment printer