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Image Problems Basic Check Points and Specifications Work Environment: Is there a problem at the printer location? Make sure that the printer is level. Place the printer in a location where it will not be subject to shaking or excessive force. Make sure the temperature and humidity are within the...

In this video, you will learn how to clean and maintain the Ricoh Ri100 garment printer and keep it running print after print.    Purchase a Ricoh Ri100 DTG Printer

In this video, you will learn how to check and clean the nozzles on the Ricoh Ri100 garment printer    Purchase a Ricoh Ri100 DTG Printer  

In this video, you will learn how to load the printed shirt into the dryer on the Ricoh Ri100 garment printer and finish up your printed design.    Purchase a Ricoh Ri100 DTG Printer    

In this video, you will learn how to load a design into the Ricoh Ri100 garment printer and start printing. Use either the included software or download the iPad app. it's so easy.     Purchase a Ricoh Ri100 DTG Printer  

In this video, you will learn how to smooth the wrinkles and flatten the fibers after hooping a shirt in the cassette and into the Ricoh Ri100 garment printer. Having the best surface ensures the best print.   Purchase a Ricoh Ri100 DTG Printer

In this video, you will learn how to load the T-shirt Cassette into the Ricoh Ri100 garment printer. The cassette takes the place of a standard platen on other garment printers.   Purchase a Ricoh Ri100 DTG Printer  

For long term functionality we recommend a weekly cleaning and oiling of the rail systems in the Viper MAXX. This preventative maintenance will help keep the rail system running smoothly and you pretreating without any issues.

Eventually you will need to remove the spray tip in the Viper MAXX. It's easy to do. Here we show how to remove it, replace with a new tip, and use the SPRAY TIP GUAGE to perfectly align the spray tip to the platen so you get that perfect spray...

The Viper MAXX has an individual job counter that shows the total number of sprays completed for that particular job or for the entire day. The Job Counter can be reset at any time - here we show you how.

Setting the Date and Time is a simple procedure to do on the Viper MAXX DTG direct to garment pretreating machine. Here we show you how to do it quickly and easily.  

The Viper MAXX DTG Pretreatment Machine has a built in AutoClean feature that sprays a little bit of pretreatment through the spray tip after a period of inactivity. This is designed to help keep the spray tip open and wet during the course of a normal day of printing if...

The Viper MAXX DTG Pretreatment Machine utilizes "STEPS" between each spray pass. This allows the user to achieve the perfect spray pattern every time by adjusting the STEPS to "mate" up each spray pass no matter the spray tip or wear the tip might have incurred over time.

The Viper MAXX DTG Pretreatment Machine has 30 individual custom spray presets. Here we look at how to use the 4 standard preset buttons, change their values, and then add new custom spray presets to the Viper MAXX.  

The Viper MAXX DTG Pretreatment Machine allows for almost an unlimited spray application. You can spray a small left chest to an oversized spray area with the unique MAXX Stepping system. Here we show how to set and adjust where the MAXX will spray on the shirt.  

Here we take a look at how to use the touch screen interface and change the amount of pretreatment that can be applied. In addition, we show how to use the FLUID PRESETS to change the label and amount of pretreatment applied for the four preset buttons on the SPRAY...