Support Articles

  Your safety and the safety of others are very important. We have provided many important safety messages in this manual. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can injure you or others. This symbol will...

Answer - This is due to the nozzle and/or check valve. The check valve is most likely the issue if it drips quite a bit. The nozzle would drip only one or two drops if it was bad. If it's the check valve it would stream out quite a bit...

Learn how to prepare a Brother GT-541 direct-to-garment DTG printer for long term storage.

Learn how to perform a nozzle check on the white ink channels on the Brother GT-782 direct-to-garment DTG printer. The nozzle check feature shows if all the nozzles in the four print heads are firing properly.

Learn how to manually clean the nozzles on the bottom of the print heads on the Brother GT-541 or GT-782 printers.

Learn how to perform a nozzle check on the Brother GT-541 direct-to-garment DTG printer. The nozzle check feature shows if all the nozzles in the four print heads are firing properly.

Learn how to remove and install the inline filters on the white ink lines on the Brother GT-782 printer.

Learn how to adjust the frequency to which the Brother GT firmware is set in order to wipe the bottom of the print heads with the wiper blade.

Learn how to thoroughly clean the wiper assembly arms on the Brother GT direct-to-garment DTG printers. When performing this level of cleaning, please make sure that you cover the caps with a paper towel to prevent pieces of dry ink from going into the caps.

Learn how to remove and insert the wiper blade on the maintenance station of a Brother GT direct-to-garment DTG printer. 6-1-5. Replacing the Wiper Blade The Wiper Blade needs to be replaced if it starts to come off to solve the ink-jetting problem. Use the Wiper ASSY (SA9001001) for the...

Learn how to use the garment alignment tool for the Brother GT-541 and GT-782 printers.

Learn how to install the Brother GT-541 or GT-782 Garment Alignment Tool.

Learn how to install the Brother GT direct-to-garment print head into Brother GT-541/GT-782 printers and remove it

Learn how to perform the white ink retrieval procedure for the Brother GT-782 direct-to-garment printer.   The white ink retrieval procedure allows the operator to drain the white ink lines back into the white ink cartridges in order to agitate them to prevent the settling of the white ink pigments....

Learn how to perform the tube clean procedure for the Brother GT-782 direct-to-garment printer. This procedure allows the operator to thoroughly clean the white ink lines to prevent excess build up around the interior of the ink lines. The approximate time for completing this procedure is 10-15 minutes and is...

Over the past several months we have been testing the Image Armor ULTRA with Brother’s white OEM ink. We wanted to present our findings with the industry. In the past, we really did not effectively endorse using our Image Armor ULTRA dark shirt pretreatment with Brother OEM inks. However, in our...