Support Articles

  This is a troubleshooting guide on how to adjust a wiper blade on mP5 and mP10 printers.   Symptoms Poor nozzle checks with large missing gaps Ink dripping from the print head plate   Possible causes Wiper blade is dirty, remove and clean any built up ink. Wiper blade...

Startup Fill Routine for mP5i and mP10i The following is the startup process for AnaJet mP5i and mP10i printers. Once you have your printer out of the box and placed in position we suggest you contact AnaJet Tech Support to walk you through this important process. It is also important...

This is a guide for replacing the gaskets on an AnaJet MPiv2 Maintenance Station. Note: Gaskets are only replaced on a clean surface.   This applies to Anajet MPiv2 Maintenance Stations only.   Supplies Required supplies: GAUGE, BRACKET (150992-001) (suggested) Phillips head screw driver #0 Needle (100746) (for clearing out...

This is a step by step guide on how to properly flush the system with cleaning solution. THIS REQUIRES 1 SET OF STANDARD CLEANING CARTRDIGES (MCF-GW1) AND 1 SET OF HIGH VISCOCITY CLEANING CARTRIDGES (MCFHV)   Steps for System Flush It is very important the printer is flushed thoroughly to...

This is a step by step guide on how to replace the maintenance station assembly.   This applies to mPower and mPower i-Series printers only.   Symptoms Problems with the maintenance station not pulling ink or damaged parts on the maintenance station assembly.   Step 1 The first thing we...

Guide to trouble shoot/fix carriage freezing issues. There are many reasons that the print cairrage my freeze during printing - below are a list of reasons, starting with the simpler to fix reasons to the more complicated difficult issues.   Symptom Possible problem type Check/ Countermeasure Printer freezes always at...

This is a step by step guide on how to properly flush the system with cleaning solution. THIS REQUIRES 1 SET OF CLEANING CARTRDIGES.   Steps for System Flush YOU ARE RESPONSIBLE FOR THE PRINT HEADS They are not covered under warranty due to clogging issues. CAUTION: Make sure your...

This is a guide for replacing the damper and check valve on an AnaJet MPi Series Printer.   Note: Check valves are only used on white channels, no check valves are needed for the CMYK color channels.   This applies to Anajet MPi printers only.   Supplies Required supplies: Phillips...

This is a troubleshooting guide on how to resolve missing colors or complete drop out of a color.   Symptoms During a print a color slowly fades out or instantly drops out of the print.   Possible causes and Solutions Poor nozzle Check: Do a Print Head Clean All Light...

This guide will show you how to clean a needle valve assembly.   Symptoms Poor Nozzle Check Dampers have trouble filling White Ink Separation   WARNING: MAKE SURE TO TAKE NOTE OF HOW THE NEEDLE ASSEMBLY IS PUT TOGETHER BEFORE YOU TAKE IT APART AS YOU CAN PUT IT BACK...

Symptoms No movement at table. Table Motion Control board not displaying green lights.   Step by Step Guide Power down printer from the back. Lift hood and unplug the 5 cables from the table board shown in the image below. Cable 1: Lift white tab up in order to disconnect...

The Print Engine Does Not Turn On During the print engine power up sequence, the Control Panel Power LED will blink and LCD will display a splash screen. When the print engine properly completes the powered up sequence and the blinking Power LED becomes steady on, the Print Table will...

Your browser does not support the video tag. If the Nozzle Check is not good, you will need to perform a Print Head Clean. A Print Head Clean is performed from the Printer Control Panel under the Main menu. Press the<MENU> button and select Print Head Clean and press <ENTER>....

The Encoder Strip located on the back of the carriage should be cleaned on as needed if becomes covered in ink mist or if ink has landed on the strip. In order to clean the encoder strip, you will need to first release the print carriage. From the Maintenance menu...

Check the Ink Drip Foam located on the left and right sides of the printer regularly. Replace them as needed when they are soaked with ink or excessive ink residue builds up. If you use a lot of white ink, you will have a more rapid buildup of ink residue....

Your browser does not support the video tag. Now that the lines have been filled with ink you will need to perform a Nozzle Check. First we need to set the table height by pressing the <AnaJet> button. This will lower the table, move it into the printer and raise...