Support Articles

Here is a video on replacing the carriage belt on the DTG Kiosk 2 

This is a video showing you how to replace the PF encoder belt on the DTG Viper.

Unfortunately filled cartridges and bulk cartridges are not available for the DTG Viper 2 (only prefilled from COLDESI or Colman and Company) however it is very easy to refill the cartridges that you buy from them.  Whether it's with DuPont ink or Image Armor ink. Watch the video to see how...

If the needle is really clogged, then you want to prevent the dried up ink from going to the print head or dampers. So if you are sure that there is a clog before the damper or the print head, then you are going to want to look at doing...

Lean how to install or repair the capping station (maintenance station) on your Neoflex garment Printer Buy a Pump and Capping Station (maintenance station) for your Neoflex Garment Printer here

Learn how to replace the dampers on your neoflex garment printer. You can buy Dampers for your Neoflex Garment Printer Here

Learn how to replace the pump and capping station (maintenance station) on the Veloci-Jet XLYou can buy a pump and capping station for your Veloci-Jet Garment Printer Here  

Watch this video to learn How to replace print head in Veloci Jet XL DTG printer. You can buy a Veloci Jet XL print head here        

Introduction This is a troubleshooting guide on how to resolve issues with air or gaps in the lines of the ink tubes cause banding, color drop out and bad nozzle checks. Scope This applies to mPower printers only. Symptoms • Color drops out and comes back• Visible gaps in ink...

Hopefully this article will help those that do not understand the pricing difference between Direct to garment printing and screen printing. I am asked this question often and thought I would give a more in depth description of the why. Direct to garment printing is a printing method that can...

Error Codes (Maintenance)0002 Carriage Motor / Ink Tube end of life (Clear Carriage Motor Counter)0004 Nozzle check error0008 RTC error (Real Time Clock) (Check the Battery and reset the Date and Time)0010 Multi Sensor Error0020 Print Head life counter (Reset the Head counter)0040 Cleaner Unit end of life (Clear the Cleaner counter)0080 Date...

There have been many people who have had problems with their Anajet Sprint going into an auto maintenance loop and locking up.  Through the forums I have seen many fixes or things to try offered.  The items below have been confirmed to help if not fix this problem.  If this...