Support Articles

How do I put in my needles (colors for design) in the standard control panel? Go to 2. NEEDLE SETTING Press the SETTING button. Input needle number using number keys. Press the SET button. Press the SET button.

How do you fix a birds nest? A bird's nest occurs when thread becomes tangled underneath the fabric or needle plate, creating a buildup of thread that can lead to poor stitch quality, thread breaks, and machine stoppages. Steps: 1) Remove the excess thread from underneath the needle plate. To do this, you will...

How to Diagnose the Cause of Thread Breaks Thread breaks are one of the most common issues encountered during embroidery. While occasional breaks can happen, frequent thread breaks usually indicate an underlying issue that should be addressed. Common Areas to Check When diagnosing thread breaks, start with the basics: Verify...

How to Install an SWF Embroidery Machine Insert the new diskette in the disk drive. While holding down the Low, Medium, High pantograph speed button, turn on the machine. This will cause the machine to read the disk drive and load the program you are about to utilize. When the...

40 Embroidery maintenance and repair Facts 1. Clean under the needle plate once a week.2. Oil the hook every four hours of continuous sewing.3. If your thread breaks or shreds change that needle.4. Needles in backwards will not sew.5. Hook timing rarely changes, check it before you change it!6. Reciprocators...

What Do I Do When the Bobbin Is Showing and Not Centered? If the bobbin thread is visible on the top side of your embroidery design and appears off-center, the issue may be caused by the positioning finger not being properly aligned with the sewing hook. The positioning finger helps...

What Causes Bird Nesting on an Embroidery Machine? Bird nesting occurs when thread becomes tangled underneath the fabric or needle plate, creating a buildup of thread that can lead to poor stitch quality, thread breaks, and machine stoppages. Common Causes of Bird Nesting Unbalanced Thread Tension Improper thread tension is...

How Much Bobbin Thread Should Be Showing on the Back of the Fabric? A properly balanced embroidery stitch will typically show approximately two-thirds upper thread and one-third bobbin thread on the back of the fabric. This serves as a general guideline for evaluating stitch quality and thread tension. However, this...

How Do I Tell If My Tension Is Correct? Proper thread tension is essential for producing clean, professional embroidery. Fortunately, one of the easiest ways to evaluate tension is by examining the finished stitches. Check the Top Side of the Fabric Start by looking at the top of the embroidery...

Damage to the Rotary Hook If there is any damage to the Rotary Hook, the thread will break on every needle. You will need to visually examine the hook for any damage. 1. Turn the Rotary Hook so that you can see the top part of the hook. If you...

A -  ANGLE Editing function to rotate the pattern in a counterclockwise direction. Angle can be programmed in 1 degree increments up to 359. APPLIQUÉ Decoration or trimming cut from one piece of fabric and stitched to another, usually with a satin stitch around the edge. Adds dimension and/or texture...

How to Adjust Bobbin Tension Proper bobbin tension is essential for balanced stitches and consistent embroidery quality. Follow these steps to verify and adjust your bobbin tension. Step 1: Insert the Bobbin Correctly Hold the bobbin in your hand and pull 2–3 inches of thread from the spool. Ensure the...

Main Adjustment The Main Tension adjustment is located at the top of the embroidery machine, under the pre-tension adjustment. Please see Figure X above. 1. To ensure the main tension is adjusted properly, it is recommended that 3 to 4 of the brass threads are showing (inside the main tension...

Reasons and Solutions There are several things to check after a hoop has been hit. 1. Check the needle. If your needle is stuck in the hoop, then rotate the timing wheel backwards to remove the needle. If the needle is broken, then you will need to replace it, but...

There is no set schedule for changing needles. Applications for embroidery machines are very broad, making set time schedules for needle changing difficult. Also, sewing speeds on embroidery machines are relatively low compared to other sewing machines, reducing the need for routine changing. The best indication of when to change...

Inspect the needle, and ensure that it is inserted onto the needle bar correctly. There are two things to look for.   1) that the eye of the needle is not facing to the left at all, you can have it facing straight on and slightly right but never left....