Support Articles

EMC 10: Cap Frame Popping Off During Sewing If the cap frame repeatedly pops off the cap frame driver, or if your design becomes flattened near the edge of the sewing field, the issue is usually related to cap frame alignment, cable tension, component wear, or interference between the cap...

EMC 10: Looping and Bird Nesting Looping and bird nesting are common embroidery issues that can lead to poor stitch quality, thread breaks, and machine stoppages. On the Melco EMC 10, these problems are often related to thread tension, needle selection, design density, or hook assembly components. Check Thread Tension...

EMC 10: Grabber Not Home Error The Grabber Not Home error occurs when the EMC 10 detects that the grabber mechanism has not returned to its home position after a trim cycle. This can be caused by thread remaining in the trimmer system, mechanical binding, alignment issues, or motor-related problems....

To identify the type of machine, it has 4 black sewing heads with six needles each. The serial number will start with 897_ _ _ _. THE MACHINE WON'T COME ON. THE DISPLAY IS BLANK: Check the power source. Make sure it is a working outlet. Make sure it's plugged...

EMC 10: Application Run Error The Application Run Error typically occurs when the Melco EMC 10 is unable to successfully download or load the required RSA files during startup or communication with the control system. This error is commonly related to machine configuration, communication problems, corrupted files, or hardware issues...

EMC 10: Bad CC Encoder Error The Bad CC Encoder error indicates that the EMC 10 is unable to properly communicate with or receive position information from the Color Change (CC) system. This can be caused by configuration issues, wiring problems, a faulty Color Change Board, or a problem with...

CAP FRAME IN: This error will appear on the display if trying to set home with the Cap Frame Driver installed. If the Cap Frame Driver is not installed, then the contact or switch on the mount that indicates the driver is installed is defective or bent so it isn't...

CC TIME OUT: If the Red Color Change LED is on, use the information from the Off Color Index section to adjust the cam to get the light to go out. This error can require a Color Change PCB replacement if the LED doesn't go out.  

CC-HEAD UP ERROR: The Color Index LED will more then likely be lit. Rotate the Color Change Cam using a screw driver as described in the Off Color Index section. Don't forget to do the Head Up Function to set the EMC 10 at head up.

THE DISPLAY IS FLASHING EPBIOS UNIT NUMBER AND THE EMC 10 WILL NOT COME ON LINE: EDS II or III has to be booted at the computer for the machine to come on line. Must send a design for the machine to come on line. Enable a second machine to...

FALSE THREAD BREAKS: Make sure that the Thread Break Take Up Spring is away from the Thread Break Post during the sew. This spring is located on the left side of the Tensioner. Make sure the whole thread path is threaded correctly. Check the Thread Break Brush for proper adjustment....

THE DESIGN LOSES REGISTRATION OR JUST SEWS ERRATICALLY: Try re-configuring as outlined in the Operation Manual in the contents "Configuring the EMC10". Next, try to use some of the information from the next 4 or 5 Error Sections as possible causes and fixes.

THE DISPLAY IS ON BUT THE TOUCH KEYS DO NOT RESPOND: Try turning the machine off, then on. If the Display is still not functioning , test the 5 volt setting outlined in the first 2 sections of this guide. Reseat the CPU PCB & 4 Axis PCB with the...

THE INNER HOOK BASKET (SPINDLE) ROTATES WHEN THE RETAINING FINGER IS REMOVED, BUT THE Z TIME ERROR IS STILL PRESENT: Power off the EMC 10 and remove the Z Drive cover, refer to the Parts Manual page P-1 item #2. Once the cover is removed there will be a pulley...

THE POWER SUPPLY IS FUNCTIONAL AND THE VOLTAGE READINGS ARE CORRECT BUT THE DISPLAY IS STILL BLANK: Try adjusting the Display intensity at the edge of the Keyboard to see if it will show. Use the information in the Technical Manual to see how to make the adjustment. Next, replace...