Support Articles

Maintenance Guide for Ricoh Ri100 Read this manual carefully before you use the product and keep it handy for future reference. For safe and correct use, be sure to read Safety Information before using the machine.    Contents:  2. Notice 3. Maintenance Kit 4 Cleaning the Maintenance Unit 7. Cleaning...

Preparation: Loading the fabric in the tray:   For details, refer to User's Guide provided with the printer Ri 100.  You can shorten the processing time by putting a garment in the tray while preheating the finisher.  Press the [Power] key to turn on the power... Make sure the mode switching...

QUICK GUIDE This guide describes the basic printing procedures using the printer and this machine.  In the next pages, the procedures for each step and particular cautions are explained.  For safe and correct use, be sure to read Safety Information before using the machine.    Guide to components of the...

Image Problems Basic Check Points and Specifications Work Environment: Is there a problem at the printer location? Make sure that the printer is level. Place the printer in a location where it will not be subject to shaking or excessive force. Make sure the temperature and humidity are within the...

In this video, you will learn how to clean and maintain the Ricoh Ri100 garment printer and keep it running print after print.    Purchase a Ricoh Ri100 DTG Printer

In this video, you will learn how to check and clean the nozzles on the Ricoh Ri100 garment printer    Purchase a Ricoh Ri100 DTG Printer  

In this video, you will learn how to load the printed shirt into the dryer on the Ricoh Ri100 garment printer and finish up your printed design.    Purchase a Ricoh Ri100 DTG Printer    

In this video, you will learn how to load a design into the Ricoh Ri100 garment printer and start printing. Use either the included software or download the iPad app. it's so easy.     Purchase a Ricoh Ri100 DTG Printer  

In this video, you will learn how to smooth the wrinkles and flatten the fibers after hooping a shirt in the cassette and into the Ricoh Ri100 garment printer. Having the best surface ensures the best print.   Purchase a Ricoh Ri100 DTG Printer

In this video, you will learn how to load the T-shirt Cassette into the Ricoh Ri100 garment printer. The cassette takes the place of a standard platen on other garment printers.   Purchase a Ricoh Ri100 DTG Printer  

PRINTING 100% POLYESTER WITH IMAGE ARMOR ULTRA We've been hearing a lot lately about this pretreatment, this ink, etc. that will allow us to print on polyester fabrics. For the last 4 years Image Armor pretreatments have allowed this to be accomplished. Fortunately with over the past several years we've...

For long term functionality we recommend a weekly cleaning and oiling of the rail systems in the Viper MAXX. This preventative maintenance will help keep the rail system running smoothly and you pretreating without any issues.

Eventually you will need to remove the spray tip in the Viper MAXX. It's easy to do. Here we show how to remove it, replace with a new tip, and use the SPRAY TIP GUAGE to perfectly align the spray tip to the platen so you get that perfect spray...

The Viper MAXX has an individual job counter that shows the total number of sprays completed for that particular job or for the entire day. The Job Counter can be reset at any time - here we show you how.

Setting the Date and Time is a simple procedure to do on the Viper MAXX DTG direct to garment pretreating machine. Here we show you how to do it quickly and easily.  

The Viper MAXX DTG Pretreatment Machine has a built in AutoClean feature that sprays a little bit of pretreatment through the spray tip after a period of inactivity. This is designed to help keep the spray tip open and wet during the course of a normal day of printing if...