Support Articles

The Viper MAXX DTG Pretreatment Machine utilizes "STEPS" between each spray pass. This allows the user to achieve the perfect spray pattern every time by adjusting the STEPS to "mate" up each spray pass no matter the spray tip or wear the tip might have incurred over time.

The Viper MAXX DTG Pretreatment Machine has 30 individual custom spray presets. Here we look at how to use the 4 standard preset buttons, change their values, and then add new custom spray presets to the Viper MAXX.  

The Viper MAXX DTG Pretreatment Machine allows for almost an unlimited spray application. You can spray a small left chest to an oversized spray area with the unique MAXX Stepping system. Here we show how to set and adjust where the MAXX will spray on the shirt.  

Here we take a look at how to use the touch screen interface and change the amount of pretreatment that can be applied. In addition, we show how to use the FLUID PRESETS to change the label and amount of pretreatment applied for the four preset buttons on the SPRAY...

We cover how to un-crate and setup your Viper MAXX pretreatment machine and show you how to get started spraying and learning how to use the machine.  

The Viper MAXX DTG Pretreatment Machine is truly a revolutionary new way to help you achieve the best possible pretreatment application. This results in the potential best direct to garment prints you can achieve. Learn how the MAXX will change the way you pretreat.

3.7.2 Ink Needle Replacement (CMYK) Tools Needed: Small flat head screwdriver Phillips screwdriver Needle Plate Fitting Assy (mP-i series) (P/N: 150582-0001) Ink needles can be clogged with improper maintenance or inactivity. Ink will dry within the needle resulting in bad ink flow and poor printing results. Depending on which needle...

The contact black can be damaged if ink or moisture is on the contacts, resulting in a bad cartridge read out or error message. This can also affect the ink replacement consumption calculation within the printer. Each cartridge reader assembly will have a contact block chip. Newer model printers will have...

3.7.1 Needle Plate-Pin Shift Assembly Replacement Tools Needed: Small flat head screwdriver Phillips screwdriver Needle Plate-Pin Shift Assembly (P/N: 150479-001) (1) Begin by removing the ink bay cover. (2) Remove the 4 screws holding the metal sheet to the bottom cover. (3) In order to replace the Needle Plate-Pin Shift...

3.6 Ricoh Carriage Controller Board Replacement Tools Needed: Phillips Screwdriver Ricoh Gen 4 Carriage Controller (P/N: 51-200003-001) Ricoh Carriage Controller can be damaged by moisture or ink coming in contact with the board. Electrical surges or improper cable connections can also cause the board to become damaged. A red LED...

3.3.2 Maintenance Station Wiper Assembly Replacement Tools Needed: Phillips Screwdriver Wiper slider assembly (P/N: 150600-001) Wiper Gauge (P/N: 150617-001) (1) Begin by releasing your carriage, and powering down your printer from the back switch. (MENU>MAINTENANCE FUNCTIONS>CARRIAGE CONTROL>RELEASE CARRIAGE) (2) Remove the maintenance station (3) Unplug the cable connecting the motor...

3.3.1 Maintenance Station Pump Replacement Tools Needed Phillips Screwdriver Maintenance Station Pump (P/N: 150595-001) The maintenance station pump can get clogged or damaged from improper or no maintenance. If ink has dried within the pump or the pump is physically damaged, we recommend changing the pump. (1) Begin the releasing...

3.2 Ink Supply Tube Replacement Ink tubes can be replaced if ink has dried within the tubes. This is best noticeable when the machine is flushed. We always recommend flushing the printer of all fluid before we remove the tubes. Leaving ink or cleaning solution in the tubes while they...

2.8 Lubrication 2.8.1 Linear Guide Rail - Table Tools Needed: Synthetic Oil (P/N - 150646-001) (1) Lubrication of the linear guide rail for the table is needed for every 100 kilometers (62 miles) of travel. This is equivalent to about 80,000 print cycles for the table. If the unit experiences...

Tools Needed: 3/32 Hex Key / Allen Key Flag Measuring Shim (P/N - 150620-001) Begin by releasing your carriage. (MENU > MAINTENANCE FUNCTIONS > RELEASE CARRIAGE) Go to the technical menu (MENU+ENTER+JOBS), >Module Test>Motion control>table up. This will raise the table to its flag limit. See image below. Use the...

2.4 - Carriage Encoder Adjustment Tools Needed 5/32 Allen Key If excessive abrasion occurs or if the Carriage Encoder is replaced, you will want to check the position of the encoder. If adjustments are needed follow the steps below. (1) Begin by releasing the carriage (Menu > Maintenance Functions >...